Bought first Soup Mate Pro from TV Shop but within 10 days the Jug ended up with a crack down it and Yes the bottom burnt even though I put Water first before other items. Rang TV Shop who said it must be my fault by pushing Jug down too hard that it cracked.

• Vegan Soup Recipes For Soup Maker

I couldn't buy just a replacement Jug. So bought a 2nd, full price, Soup Mate Pro. First time use and bottom burns again and can't get it off so its always there. After a few months though not using all the time which shouldn't matter though use the steamer function moreso, the blade i.

Read more s stuck solid. I oiled and twisted it til it moved freely inside the Jug. I use it, wash it then next time I want to make something, Blade has ziezed again.

So I think well I'll just steam some veges. Ha that failed. The jug when washing it, I found a piece of black plastic and some hard small fibre block also.

My Soup Mate Pro won't start at all anymore. And since I Still can't just buy the Jug as the motor is fine, they can shove it where the sun don't shine.

I am extremely disappointed. This is the best appliance I have in the kitchen.I make 10 batches at a time.this produces 30 containers holding 600ml. It is about 4 years old now and the cutter bearing is noisy.but has made a lot of soup as we have it every night. The secret is.put about 200ml water in first then the vegetables won't stick to bottom and burn.cut the likes of carrots up small and don't pack in or overload above the 1. Rinse out after use then wash inside with soapy water and clean stainless inside base with section of soapy Jex pad. If you run too many batches it overheats at times.allow to cool.reboot.great machine.

Twenty minutes for fresh soup or do a large batch and freeze 600ml containers. I bought Soup Mate Pro just over 12 months ago & it made brilliant soup, etc. For about 6 months, then it just stopped heating the ingredients.

All other functions worked but no heat. I returned the unit to Big W who replaced the item with a brand new one. So, off I went, again, merrily making brilliant soup for about another 6 months and then it happened again. Exactly the same problem. I returned the replacement item to Big W again who graciously gave me a full refund of my original purchase price (even though the original warran.

Read more ty had expired by this time). My conclusion. Soup Mate Pro sucks but Big W gets a big thumbs up.

Vegan Soup Recipes For Soup Maker

Bought a programmable pressure cooker with my refund. Makes better soup and does much more bedsides. Thanks Big W.